Terms of service

GENERAL CONDITIONS OF SALE AND USE OF THE WEBSITE


1. INTRODUCTION

This document (together with all the documents mentioned therein) contains the conditions governing the use of this website (www.galleryproject.it) and the purchase of the products contained therein (hereinafter the "conditions").

All product purchase contracts concluded through the website www.galleryproject.it and according to the procedures indicated therein will be governed by these conditions.

The information and personal data provided by the user will be processed in accordance with the provisions of the privacy policies. The use of the website implies the automatic authorization to process such information and personal data and the declaration that all information and / or personal data provided are accurate and truthful.

The applicable legislation provides that part of the information or communications sent must be in writing; in using this website, the user accepts that most of the communications exchanged with alex srl are in electronic format.

2. CONCLUSION OF THE CONTRACT

The contract stipulated between alex srl and the customer must be considered concluded with the acceptance, even if only partial, of the order by, which reserves the right, at its sole discretion, to accept the order. Acceptance is considered tacit, unless otherwise communicated to the customer in any way. By placing an order in the various ways provided, the customer declares to have read all the information provided during the purchase procedure and to fully accept the conditions (including payment) transcribed below.

Any right of the customer to compensation for damages or compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance, even partial, of an order.

The sale of products, through this site, is managed by alex srl with registered office in via cardinale gugliemo san felice, 33, cap 80134 - VAT number 08306621213 e-mail address shop@galleryproject.it.

3. CONDITIONS OF USE OF THE SITE

The user, by using this website and / or placing orders through it, agrees to use the website only to carry out consultations or valid orders and not to carry out, therefore, false or fraudulent orders which will therefore be subject to cancellation by alex srl.

The user, by using this website and / or by placing orders through it, (i) undertakes to provide alex srl with his e-mail address, postal address and / or other contact details in a truthful and correct manner, (ii) warrants that you are over the age of 18 (aged 18 and over) and that you have the legal right to enter into binding contracts; (iv) acknowledges and accepts that all copyrights, registered trademarks and any intellectual property rights on the materials or contents presented as an integral part of the website are the exclusive property of alex srl.

The items offered through this website are available exclusively for delivery on the Italian territory.

 4. METHOD OF CONCLUSION OF THE CONTRACT AND RESPONSIBILITY

The information referred to in these conditions and the details contained on this website do not constitute an offer to the public, but a mere invitation to formulate a contractual proposal. There will be no contract between the user and in relation to any products until the order is accepted; if the offer is not accepted and a debit has already been made to the account, the amount of the same will be returned to the user in its entirety.

To place an order, the user must follow the online purchase process and click on "authorize payment"; subsequently, you will receive an e-mail confirming receipt of the order (the "order confirmation") and confirmation that the order is being shipped (the "shipping confirmation"). The contract for the sale of a product between the user (the "contract") will be concluded only when the latter sends the shipping confirmation. It is understood that all product orders are subject to their availability.

alex srl reserves the right - expressly accepted by the user - to refuse the processing of orders after sending the order confirmation and to remove the products covered by the same from the website.

The liability of alex srl regarding the products purchased on its website will be limited exclusively to the purchase price of the products in question (excluding in particular any liability for indirect damages).

5. METHOD OF DELIVERY OF PRODUCTS

Important: upon receipt, please carefully check the integrity of the package before signing the receipt. If there are any irregularities in the package, lacerations (or if it is partially open), we invite you to withdraw it subject to verification of the contents and to report it to us immediately, so that any damage to the transported material (or partial shortcomings) will be promptly reimbursed by the carrier or by our insurance company. On the other hand, where no irregularities are reported to us, we will not be liable for damage or theft due to the non-integrity of the package.

The products will be sent, barring unforeseen difficulties, by the date indicated in the shipping confirmation or, if no delivery date is specified, within the estimated deadline at the time of selecting the delivery method and, in any case, within the maximum deadline. 30 days from the date of the order confirmation. If for any reason, he is unable to comply with the delivery terms, he will specifically inform the user and notify him of a new delivery date, or will cancel the order, with the consequent refund of the entire amount paid.

It should be noted that no deliveries are made on Saturdays, Sundays and holidays and that the delivery will be considered made through the acquisition, by the user or a third party indicated by him, of the material availability of the products, which will be proved by means of the signing of the order receipt to the agreed shipping address.

If it is not possible to complete the delivery, the products object of the order will be sent to the warehouse chosen by alex srl and a notice will be left to the user in which the place where the products object of his order are located and the how to agree on a new delivery.

If the delivery cannot take place for reasons not attributable to alex srl after 15 days from the date on which the order is available for delivery, the contract will be considered terminated and the user will be promptly returned all the amounts paid, including costs. delivery (with the exclusion of any additional costs deriving from the choice of a delivery method other than the ordinary method and except for additional transport costs deriving from the termination of the contract) and, in any case, within 14 days from the date of termination of the contract.
The risks relating to the products will pass to the user from the moment of their delivery, while the ownership of the products will be transferred upon receipt, by alex srl, of the full payment of all amounts due in relation to the same, including the costs of shipping.

In any case, it will not be responsible in any way for non-fulfillment or delays in the execution of any of the obligations under the contract caused by events of force majeure, such as, but not limited to, any act, event, non-occurrence, omission or incident beyond reasonable control; strikes, lockouts or other trade union agitation; riots, riots, invasions, terrorist attacks or threats of terrorist attacks, wars (declared or not), or threats of war; fire, explosion, storm, flood, earthquake, landslide, epidemic or other natural disaster; inability to use railways, shipping, air, motor transport or other means of public or private transport; inability to use public or private telecommunications networks. It is understood that the execution of the obligations referred to in the contract will remain suspended for the entire duration of the events of force majeure with the automatic granting of an extension for the execution of the contract equal to the duration of this period.

For order amounts over € 50, shipping is free

 

6. PRICE AND METHOD OF PAYMENT

The price of the products will be that indicated from time to time on the alex srl website, except for obvious errors; in the event of errors in the price of the products, it will promptly inform the user and give him the option to reconfirm his order at the right amount or to cancel it; in the event of failure to reconfirm, the order will be canceled and the full amount paid will be refunded to the user.

The website prices include VAT, but exclude shipping costs, which are to be added to the total amount to be paid.

Prices may vary, but (except as established in the first paragraph of this article) the possible changes will not affect orders for which an order confirmation has already been sent. Once the items you intend to purchase have been selected, these items will be added to the cart and the next step will involve completing the order and paying, following the purchase instructions and with the ability to change the order details in each time of the purchase process before payment.

Payment can be made with visa, mastercard, american express credit cards, and via PayPal. To reduce the risk of unauthorized access, the card details will be encrypted. Once the order is received, it will pre-authorize the user's credit card to make sure they have sufficient funds to complete the transaction. The charge on the user's card will be made when the order leaves the warehouses of alex srl.

If the payment method chosen is PayPal, the amount relating to the order is charged to the PayPal account at the time the order is acquired.

In accordance with the legislation in force, any purchase made through the website will be subject to value added tax (VAT), in accordance with the Italian legislation in force and with chapter i of title v of directive 2006/112 / ec. of the council of 28 November 2006, relating to the common system of value added tax (VAT), for which deliveries will be understood to be located in the member state that results in the delivery address of the items, being the VAT applicable that legally in force in each member state of destination of the items that have been delivered in each order.

7. REGULATION OF THE RIGHT OF WITHDRAWAL AND RETURNS

The user who enters into the contract and makes purchases through the website of as a consumer will have the right to withdraw from the contract within a period of 14 days without having to provide any reasons. This withdrawal period ends after 14 days from the day on which the user, or a third party designated by him, acquires physical possession of the goods or, in the case of multiple goods ordered through a single order and delivered separately, ends after 14 days from the day on which the user, or a third party designated by him, acquires physical possession of the last good.

To exercise the right of withdrawal, the user is required to inform, by accessing the website, filling out the return form and following all the instructions contained therein to complete the return request; following this request, the user will receive an email confirming the exercise of the withdrawal. To meet the withdrawal deadline, it is sufficient to send the communication relating to the exercise of the right of withdrawal before the withdrawal period has expired. In the event of withdrawal, the user will only be refunded the price of the returned products, the shipping costs will not be refunded, and the cost of € 5 for the return package collection service will also be charged to the customer. Refunds: (i) will be made using the same payment method used for the initial transaction and will have no cost; (ii) may be suspended until the products are received.

The products must be returned to:
Via ferrante learned, 265 - naples - zip code 80146 (italy)

Within 14 days from the day on which the user communicated his withdrawal from the contract. The direct costs of returning the products, or the shipping costs relating to the return of the same, will be borne by the user who, before confirming the request for withdrawal, is indicated the transport cost and the courier to be used for the return. in the appropriate section "returns and refunds". The user will only be responsible for the decrease in the value of the products resulting from their handling other than that necessary to establish their nature, characteristics and functioning. The user may not exercise the right of withdrawal from the contract which has as its object the supply of one or more of the following products: customized items; sealed goods that cannot be returned for hygienic reasons and have been opened after delivery.

The right of withdrawal from the contract will be applied exclusively to those products returned in the same condition in which they were received. No refunds will be made: (a) if the product has been used other than simply opening; (b) for products that are not in the same conditions in which they were delivered and / or have been damaged and / or are not intact and in a normal state of conservation and / or that do not have an identification tag and original packaging. The goods subject to a rejected return will remain available to the customer for a period of 15 days from the communication email. The product to be returned must be returned together with the delivery note received upon delivery.

In the event that the user believes that at the time of delivery the product does not comply with the provisions of the contract, he must contact customer service, using the contact form, indicating the product data and return the same to alex srl: will examine the returned product and will notify you by e-mail if it will proceed with the refund. The reimbursement of the item will in any case be made within 14 days from the date of sending a specific e-mail with which it will confirm to the user that it will proceed with the reimbursement of the unsuitable item. The direct costs of returning the goods will be borne by the user while the amount paid for the products returned due to damage or defect, if ascertained by alex srl, will be refunded in full, including the delivery costs incurred for sending the same.
All rights recognized by current legislation are expressly reserved.

8. WARRANTIES

All product descriptions, information and materials appearing on the website are provided without express or implied warranties, except those of the law.

Alex srl products, especially those made by hand, have the natural characteristics of the materials used in manufacturing. Natural characteristics such as grain, surface texture, knots or color variation cannot be understood as imperfections or defects. These provisions do not in any way limit the rights recognized to consumers by current legislation or the rights of withdrawal from the contract.

 

9. MISCELLANEOUS

The contract cannot be transferred or assigned by the user without the prior written consent of which, however, will have the right to transfer, assign, sub-contract or dispose freely in any way and at any time of the contract, or of any right or obligation deriving from it.

If any article of the conditions, or part of it, or any of the provisions of the contract, should be judged invalid, unlawful or unenforceable by the competent authority, this article, clause or provision will be considered as not affixed while the other articles, clauses and provisions will remain valid to the maximum extent permitted by law.

It reserves the right to review and modify these conditions at any time, it being understood that the user will be subject to the conditions in force at the time of the order, subject to changes imposed by law.

 10. APPLICABLE LAW AND JURISDICTION

The contract is concluded in Italy and is governed exclusively by Italian law. For the solution of civil and criminal disputes deriving from the conclusion of this contract, as well as from the relative interpretation and / or execution and / or resolution, if the user is a consumer, the territorial jurisdiction is that of the reference forum of his municipality of residence. ; in all other cases, the territorial jurisdiction is exclusively that of the Naples court with the exclusion of any other alternative or competing court.

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